Medical Procedures: As a full service family practice clinic we offer a wide variety of services. Our clinics are equipped with minor surgery rooms for the treatment of lacerations, biopsies and other small surgical procedures. Appointments are necessary for small surgical procedures other than urgent procedures and liquid nitrogen treatment.
Staff: We are proud of our staff and are confident you will find them helpful and courteous. We have Registered Nurses and Medical Office Assistants on staff. If you have any questions or concerns regarding our clinic please let us know.
Telephone Calls: Our phone lines are open from Monday-Friday, from 9:00 am-5:00 pm, and closed from 12:00-1:00 for the lunch hour. We would like to remind you that our phone lines are very busy and your patience may be required. Peak hours for our phone lines are generally on a Monday or Tuesday morning; therefore you may want to call in the afternoons to book an appointment OR use our online booking portal.
Accession allows users to book their appointments online rather than to phone the clinic. At present time, only regular 10 minute appointments with your usual family physician can be booked online. If you wish to schedule another type of appointment, or if you wish to see someone other than your own family physician, you must phone the clinic. In addition, if you have any forms that require completion, please contact the clinic to ensure that you are notified of any potential fees that may be associated with completing the form.
You will also be able to change your demographic information through Accession. This will help ensure our office can contact you in a timely fashion.
Patients of Dr. Bredenkamp can also request to have added functionality associated with their portal. This includes review of laboratory and medical imaging results (such as X-rays, CT scans, MRI scans, and Ultrasounds) as well as consult letters from specialists and procedures in the operating room. Patients will also be able to enter medical information into their charts (ie. BP, weight, blood sugars, peak flows, etc.)
If you require additional information, please feel free to talk to Melissa at your next visit.